Shipping & Delivery
How long will it take for my order to be shipped and delivered?
Since most of our garments are made-to-order, please allow 2-10 weeks for production before shipping. Processing times may vary depending on the garment and peak seasons.
- International Orders: Shipped via Japan Post (10-25 business days). Express shipping may be available upon request.
- Metro Manila: Standard shipping takes 1-3 business days, depending on the courier and the season. Same-day delivery (30 minutes to a few hours) is also available.
- Outside Metro Manila: Delivery takes 3-10 business days, depending on your location, courier, and season (e.g., longer wait times during Christmas).
What if I need my order sooner?
If you have a deadline, please let us know as soon as possible!
- If you've already placed an order, provide your order number and the date you need it by.
- If you haven't ordered yet, let us know the style, color, and size you want, along with your required delivery date.
What shipping options are available?
- International Orders: Shipped via Philippine Post or Japan Post. Express shipping (DHL/FedEx) may be available upon request.
- Metro Manila: Shipped via Gogoexpress or LBC. Same-day delivery is available upon request.
Where are you based?
We operate from Tokyo, Japan & Metro Manila, Philippines.
Do you ship internationally?
Yes! We ship worldwide.
Are customs duties and taxes included?
Buyers are responsible for any applicable customs duties and taxes on international shipments. If a package is not claimed or taxes are unpaid within a certain period, it will be returned to us. In such cases, a 15% restocking fee will apply.